Terms of Service
iEat Meal Prep
Effective Date: October 10, 2026
1. Introduction
Welcome to iEat Meal Prep (“iEat Meal Prep,” “we,” “us,” or “our”). These Terms of Service govern your access to and use of our website, products, and services, including the purchase and delivery of prepared meals.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or services.
2. Our Services
iEat Meal Prep provides prepared meals for customers seeking convenient meal options. Our offerings, menu items, prices, meal plans, delivery availability, and ordering deadlines may change from time to time.
All orders are subject to availability and our acceptance.
3. Orders and Payments
Customers must provide accurate contact, payment, and delivery information when placing an order.
By submitting an order, you authorize us and our payment processors to charge the applicable amount for your purchase.
Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and any disclosed fees will be added where required.
We reserve the right to correct pricing errors, cancel orders affected by errors or suspected fraud, and issue refunds for payments collected for orders we cannot fulfill.
An order confirmation does not necessarily guarantee acceptance if further verification is required.
4. Meal Preparation and Menu Availability
We make reasonable efforts to prepare meals according to the descriptions provided on our website. Ingredients, portion sizes, packaging, and menu selections may occasionally change due to availability or operational needs.
If a significant substitution affects your order, we will make reasonable efforts to notify you.
Photographs are provided for illustrative purposes. Actual presentation may vary.
5. Food Allergies and Dietary Information
Customers are responsible for reviewing available ingredient and allergen information before ordering.
Although we take reasonable precautions when preparing meals, we cannot guarantee that meals are completely free from allergens or cross-contact unless we expressly confirm otherwise in writing.
Please contact us before ordering if you have a food allergy or dietary concern. Do not order a meal if you believe it may be unsafe for you.
Our meals are not intended to diagnose, treat, cure, or prevent any disease. Nutritional information, when provided, is an estimate and may vary.
6. Delivery and Pickup
Delivery availability, delivery areas, estimated delivery dates, and time windows will be communicated during ordering or through subsequent customer communications.
Customers are responsible for providing an accurate delivery address, a working contact number, and any necessary delivery instructions.
We are not responsible for delays caused by circumstances outside our reasonable control, including severe weather, traffic, or other unexpected disruptions. We will make reasonable efforts to communicate significant delays.
Customers should promptly refrigerate meals upon delivery and follow the storage, reheating, and use-by instructions provided.
If an order arrives missing, incorrect, damaged, or with a potential food safety concern, contact us promptly using the contact information below.
7. Cancellations, Refunds, and Order Issues
Because our meals are prepared in advance and may involve perishable ingredients, cancellation and refund eligibility may depend on the order’s preparation status and applicable law.
Please review any cancellation deadlines or refund terms presented at checkout before purchasing.
If you receive an incorrect order, a missing item, or a meal that appears unsafe, contact us as soon as possible with your order details. We will review the issue and determine an appropriate remedy, which may include a replacement or refund.
Nothing in these Terms limits rights or remedies that cannot legally be waived under applicable law.
8. SMS Text Messages and Notifications
If you provide your mobile number and separately consent to receive SMS messages, iEat Meal Prep may send messages related to your order, including:
Order confirmations.
Order status notifications.
Delivery scheduling updates.
Delivery notifications and customer service messages.
Message frequency varies based on your orders. Message and data rates may apply.
You may opt out at any time by replying STOP to a message. For assistance, reply HELP or contact us using the details below.
Consent to receive SMS messages is not a condition of purchase. You may place an order without agreeing to optional SMS notifications.
We do not sell or share SMS consent data with third parties or affiliates for their own marketing or promotional purposes. We may share necessary information with service providers that support our messaging operations, subject to appropriate restrictions.
For more information about how we handle personal information, please review our Privacy Policy.
9. Website Use and Intellectual Property
Unless otherwise indicated, website content, branding, logos, text, graphics, and photographs associated with iEat Meal Prep are owned by or licensed to us and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use our content without prior permission, except as permitted by law.
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, or use it for unlawful purposes.
10. Third-Party Services
Our website may use third-party services for hosting, payment processing, communications, and delivery operations. Your use of those services may also be subject to their own terms and privacy policies.
We are not responsible for third-party services beyond the responsibilities imposed on us by applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, iEat Meal Prep will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be waived.
12. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these Terms, except to the extent caused by our own acts or omissions for which we are legally responsible.
13. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business, services, or legal obligations.
Updates will be posted on this page with a revised effective date. Your continued use of our website after updated Terms are posted constitutes acceptance only to the extent permitted by applicable law.
14. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any disputes will be handled by a court with appropriate jurisdiction, subject to applicable consumer protection laws.
15. Contact Information
For questions about these Terms, your order, delivery, or our services, please contact:
iEat Meal Prep
Email: info@ieatmealprep.com
Website: ieatmealprep.com
Business Location: Arizona, United States